FAQ
How do I pre-book a car with Yofleet to rent a lux car?
To pre-book your desired luxury car in Dubai, specify the date, time, and pick-up location. We will ensure the car is delivered to you along with the rental agreement and a payment terminal. The entire registration process is quick, typically taking no more than 10 minutes.
How can I pay for exotic car rental?
To make your rental payment for an exotic car, you can use any of the following methods:
- Cash
- Visa
- MasterCard
- American Express
- Online Banking
Can I book my desired luxury car and make a prepayment online?
Yes! You may reserve your desired luxury car and prepay your rental online using a bank transaction or your credit or debit card. Please contact our customer care representative to receive our bank account details for the payment. You may also prepay your luxury car rental by cash, either by walk-in or other options. Contact our customer care representative to discover all of the prepayment options available to you.
Can I modify my reservation after confirming to rent a car?
Yes, you can modify your existing reservation for a luxury car. To do so, please contact our customer care representative. Note that modifications should ideally be made within 48 hours after the reservation confirmation to avoid additional charges.
May I review the Rental Agreement in advance for renting a luxury car?
Every Rental Agreement for a car in Dubai is drawn up based on the chosen dates, type of car, and location. We can only present you with the final copy of the agreement directly at the pick-up spot in Dubai. At your request, we can also show you the original Master Rental Agreement on which all of our Rental Agreements for luxury and exotic cars are based.
What additional documents are needed to rent a luxury or exotic car?
If you want to rent a luxury car from Yofleet, you also need to provide additional documents such as:
- Passport plus your passport copy with the visa page
- Copy of your valid UAE driving license / valid International license
- Valid credit card (needed at the time of pick-up).
Does the rental rate for luxury cars include fuel costs?
Our rates typically exclude fuel costs. However, we provide half a tank of fuel for mid-range luxury cars and a full tank for high-end luxury or exotic car models in Dubai. Salik (toll) charges are also not included.
Do you provide chauffeur service for exotic car rentals?
We regret to inform you that currently, we do not offer chauffeur services as part of our exotic car rental options in Dubai. Our primary focus is on providing a wide selection of high-quality vehicles for personal and business rental needs, allowing our clients the freedom to drive at their convenience.
Is it possible to extend the rental period of my car?
Extending your rental period for a car depends on the vehicle’s availability. If the car is booked by another customer after your rental period, we cannot extend your booking. However, you can swap your car for another available model.
What should I specifically look for regarding mileage in the luxury car rental agreement?
Check the agreement for the mileage limit included in the rental cost and the charges for additional mileage. Some luxury cars may offer unlimited mileage options. Ensure the agreement accurately reflects the vehicle’s clocked mileage as recorded by the company driver.
What is the excess claim amount in the rental agreement for a luxury car, and when does it apply?
The excess claim amount is the maximum you would need to pay in case of accidental damage indicated by a red slip. This clause specifies your financial responsibility before the insurance covers the remaining repair costs for the luxury car. Confirm this amount and the conditions under which it applies.
How are extra duration charges handled according to the rental agreement for an exotic car?
Understand the policy for late returns of exotic cars. Some companies might charge for an extra hour if you return the car late, even by a few minutes. Clarifying this in advance can help you avoid unexpected charges for the exotic car.
What should I do if I’ve arranged for the rental company to pick up the car after I rent a luxury car in Dubai?
If you’ve requested a pick-up service for the car’s return in Dubai, remember to notify the rental company at least 3 hours beforehand. Provide them with the exact pick-up location, preferably using a direct communication method like WhatsApp, to ensure a smooth service for your luxury car rental.
What documents are required to complete the Yofleet car rental agreement in Dubai?
You need to provide original copies of your driver’s license and your passport (or ID card) to rent any car in Dubai. Additionally, an advance payment is required to finalize the agreement, which covers the full rental amount and a security deposit.
How is the advance payment managed, and what does it include, when I rent an exotic car?
The advance payment for renting an exotic car in Dubai includes the total rental cost and a deposit. The deposit is there to cover potential fines and is fully refunded after the rental period if no fines are incurred. Make sure you have the necessary funds available for this pre-authorization on your credit card, or opt to pay the deposit in cash.
What are the age requirements and rental costs at Yofleet for luxury car rentals?
Renters looking to rent luxury cars must be at least 25 years old. The rental cost varies based on the luxury car model and rental duration, with deposit amounts ranging from $1350 to $3000, depending on the vehicle brand.
When is the deposit refunded for luxury car rentals, and how are fines handled?
The deposit for luxury car rentals is refunded 28 days after the car is returned, allowing time for any potential fines to be processed. If no fines are collected, the full deposit amount will be returned to you.
What are the driver's license requirements for renting a luxury or exotic car in Dubai?
Clients wishing to rent a luxury or exotic car in Dubai must possess a valid driving license that is no older than one year. The acceptable age range for drivers is 24 to 65 years.
Is it possible to cancel my reservation for an exotic car rental in Dubai? If so, how?
You can cancel your exotic car rental reservation by contacting our customer support team. Remember, cancellations should be made within 48 hours of the reservation confirmation to avoid extra fees. Late cancellations may incur additional charges.
What are the rules regarding the return of the rented luxury vehicle in Dubai?
Luxury vehicles are rented on a daily (24-hour) basis. We offer a 1-hour grace period for returns. Post this period, hourly charges will apply, and beyond 3 hours late, full-day charges are incurred. There’s no grace period for additional rental fees, surcharges, or optional services.
Are there any hidden fees I should be aware of when renting an exotic car in Dubai?
There are no hidden fees in our exotic car rental pricing. However, additional charges may apply for optional services like a personal driver, urgent car exchange, pickup services, and more.
What variety of vehicles does Yofleet offer for luxury car rentals in Dubai?
Yofleet offers a wide range of luxury and exotic vehicle categories to suit various preferences in Dubai. Our fleet is well-maintained, clean, and ready for review, with 24/7 customer support available.
Can I smoke inside my rental luxury car?
Smoking inside the car is not allowed. We do not encourage our clients to smoke either in luxury cars or close to the cars, especially when rented.
Can I change the return location of my luxury rental vehicle in Dubai?
Yes, you can change the vehicle’s return location for your luxury car rental. Please contact our customer care representatives 3-6 hours in advance to make this change.
What happens if I want to exchange my rented exotic car for a different model?
You can exchange your exotic car for a different model if available. If you exchange within the same range and category, the rental charges remain unchanged. If you switch to a different range, the rental rates will be adjusted accordingly.
What should I check in the luxury rental car before starting my journey in Dubai?
Before driving your rented luxury car in Dubai, familiarize yourself with the vehicle’s features such as the heating and air conditioning, radio, lights, windshield wipers, spare tire, seat belts, door locks, and gas tank access. Understanding these features can prevent distractions and safety issues while driving.
What should I do if I encounter issues with my rented luxury car during my rental period in Dubai?
If you face any problems with your rented luxury car, contact our Sales Department in Dubai. For minor issues, we will provide assistance through our operations team. In case of car malfunctions, we’ll offer support or a replacement vehicle. Always wait for our team or the police in a safe location near the vehicle.
What are the steps to follow if I'm involved in an accident with my rented car in Dubai?
In the event of an accident with your rented car in Dubai, don’t leave the scene. Contact the police immediately. If the accident is minor and no one is injured, move the vehicle to the side of the road to avoid blocking traffic, if possible. Obtain a police report and submit it to Yofleet.
About us
Premium experience
Yofleet is more than just a car rental company. We offer an elite experience in every detail, allowing you to enjoy and show off your luxurious lifestyle
World-class service in Dubai
Dubai is a miraculous city that attracts noble visitors and also being home for prestigious residents. We know that once you enter this city of dreams, you’ll strive to get a top-class vehicle to drive around and the best service.
Show your style
Yofleet is your VIP ticket to a truly unique driving experience. With a variety of exotic vehicles at your disposal, you can proclaim the exact kind of style you want to demonstrate at any event, be on a business meeting, drive along a scenic route or one of Dubai’s vibrant night parties.