+971 58 623 4433

FAQ

Pre-book the desired car, indicating the date, time, and place of pick-up. Then we will make sure to deliver the car to you along with the car rental agreement and payment terminal. The registration process takes no more than 10 minutes. To draw up an agreement, you need to provide original copies of a driver’s license and a passport (or ID-card), as well as make an advance payment. The advance payment includes the full rental amount plus a deposit, which will be charged in case you happen to collect fines and returned back to you in case no fines are applied during the rental period. Note that you must be at least 25 years old to be eligible for signing the Yofleet car rental agreement.

 

The rental price depends on the chosen car model and the number of rental days. The deposit price varies from $1350 to $3000 depending on the car brand. For the deposit, we usually take a pre-authorization payment from the client’s credit card. However, we accept cash deposit payments as well. The deposit is refunded 28 days after returning the car (the fines are sent within this period).

Clients are required to hold a valid driving license that should be no older than one year. The driver should be anywhere from 24 to 65 years old.

If you want to rent a car from Yofleet, you also need to provide additional documents such as:

  • Passport plus your passport copy with the visa page
  • Copy of your valid UAE driving license / valid International license
  • Valid credit card (needed at the time of pick-up).

Every Rental Agreement is drawn up based on the chosen dates, type of a car and location, and we can only present you with the final copy of the agreement directly at the pick-up spot. At your request, we can also show you the original Master Rental Agreement on which all of our Rental Agreements are based.

To make your rental payment you can use any of the following methods:

  • Cash
  • Visa
  • MasterCard
  • American Express
  • Online Banking

Yes! You may reserve the desired car and prepay your rental online using a bank transaction or your credit or debit card. Please contact our customer care representative to receive our bank account details for the payment. You may also prepay your rental by cash, either by walk-in or other options. Contact our customer care representative to discover all of the prepayment options available for you:.

Email: info@dubaimwc.com

Telephone: (971) 508061991

Yes. The sum of your deposit will vary depending on the agreement type.

Yes! You can reserve a rental car from Yofleet by contacting one of our representatives.

In order to reserve a rental car in Yofleet, you need to provide the following details:

  • Full name (identical to your ID and passport)
  • Contact details
  • Current address in U.A.E

NOTE: to reserve any car for more than 7 days, or a luxury car for more than 4 days, we require an advance payment.

You can modify or cancel your existing reservation by contacting our customer care representative. Please note that any changes to the reservation or its cancellation by the customer should be made within 48 hours after the confirmation. Additional charges may impose on cancellations and modifications made by the customer after 48 hours since the confirmation.

Vehicles are rented on a daily (24-hour) basis. There is a 1 hour (60 minutes) grace period for returns. After 1 hour grace period, hourly car rate charges apply. After 3 hours of hourly car rate charges (180 minutes), full-day late charges apply. There is no grace period for rental fees, surcharges and optional equipment or insurance charges. Full-day late charges will apply for these.

Our company’s rates do not include the cost of fuel but we do provide half a tank of fuel for mid-range luxury cars, and full tank of fuel for high-end luxury cars, either sport cars or exotic cars. Salik charges are not included.

There are no additional fees, unless you wish to add complementary services (e.g. personal driver, urgent exchange, pick-up, and other).

Yofleet offers a wide range of vehicles of different categories according to your needs, clean and reviewed, with a help desk available 24 hours a day. In the table below you may find the main car categories we work with.

Currently we do not provide budget cars for rent.

Smoking inside the car is not allowed. We do not encourage our clients to smoke either in cars or close to the cars.

Yes. You may change the return pick-up service location by contacting our customer care representatives 3-6 hours in advance.

If the car is still available, then yes, but it depends on the situation. In case your rental car is reserved by another customer, we won’t be able to extend your rental period. However, you may exchange your rental car for any other available car model. If you are exchanging in the same range and category, rental charges will remain the same. If you are exchanging from lower to higher range or vice versa, rental rates will be adjusted accordingly.

Before you start driving, take a few moments to familiarize yourself with the vehicle’s equipment and operation, including heat and A/C, radio, lights, windshield wipers, spare tire, seat belts and door locks, and gas tank access. Getting distracted by the attempt to figure out all of those things on the go while you’re driving is dangerous. Don’t wait until the fuel light goes on, especially if you don’t know how far the closest gas station is. 

In case you happen to have problems with our rental car, please contact our Sales Department. If there are minor issues that we can deal with, we will send our operations team for assistance. In the unlikely event that your car malfunctions, contact our sales department and we’ll provide assistance or car replacement. Do not leave your vehicle anywhere, kindly wait in the car for our team or the police to arrive.


If you get into an accident, do not immediately leave the scene of the accident. Contact the police. If no one was hurt and vehicle damage is minor, we recommend the drivers to move their vehicles to the side of the road to avoid blocking traffic. Otherwise, the vehicles should not be moved. Obtain the report from the police and submit it to Yofleet.

Please visit https://yofleet.com/contacts/ to see our address and online location map.

About us

Premium experience

Yofleet is more than just a car rental company. We offer an elite experience in every detail, allowing you to enjoy and show off your luxurious lifestyle

World-class service in Dubai

Dubai is a miraculous city that attracts noble visitors and also being home for prestigious residents. We know that once you enter this city of dreams, you’ll strive to get a top-class vehicle to drive around and the best service.

Show your style

Yofleet is your VIP ticket to a truly unique driving experience. With a variety of exotic vehicles at your disposal, you can proclaim the exact kind of style you want to demonstrate at any event, be on a business meeting, drive along a scenic route or one of Dubai’s vibrant night parties.

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